Terms and Conditions

Introduction

This website is owned and operated by BISBOG SA, a company registered in Switzerland, with its principal place of business in 12 rue du Midi, 1003 Lausanne.

Definitions

"BISBOG Games" is used for our online games, including all websites used to play those games. References to "Stopping" an account include all or any of: locking, temporarily or permanently banning, or temporarily or permanently muting the account. If your account is muted, you can continue to play but will not be able to use free text chat. If your account is banned, you will not be able to access your account at all.

"User Content" means all information of any kind (including text, images, video, information and messages) uploaded or sent by users on or in connection with BISBOG Games.

Applicability

Your accepting these terms and conditions in full is a condition of your use of a BISBOG Game. If you don't agree with any part, please don't use the BISBOG Games. If you have any questions about these terms and conditions, please contact us via e-mail and do not use the site until you are satisfied with and can accept these terms and conditions in full.

Changes

We may change these terms and conditions to reflect: changes in applicable laws; regulatory or security requirements; relevant guidance or codes of practice; technical alterations to BISBOG Games; and to improve clarity and consistency. Please check the terms and conditions whenever you use a BISBOG Game.

Users under 18

If you are under 18, by using our website you are representing (i.e. making a promise) that you have consent from your parents or guardian to use BISBOG Games in accordance with our terms and conditions and privacy policy. We may stop any account if we are not satisfied that such consent has been given. If we are told by a parent or guardian that their child has lied about their age when registering for BISBOG Games, we will stop the account provided we have information which satisfies us that the reporting person is indeed the parent or guardian.

Safety and abuse

You should be aware of the potential risks of using a service which includes User Content uploaded or sent by other users. User Content may be inaccurate, out of date or otherwise inappropriate. We cannot guarantee that users will comply with our terms and conditions or otherwise behave appropriately. You should not assume that a person is who he or she claims to be. In your own interests, you should not attempt to contact any other user outside our service.

If you are the victim of offensive or inappropriate behaviour or receive any other unwanted communications, you should use the built-in blocking facilities to block the messages. You should report all inappropriate behaviour to us via the appropriate e-mail address as well as seeking appropriate external help, for example from parents or law enforcement authorities. If you continue to suffer problems, or are not satisfied, then you must stop using the relevant BISBOG Game(s).

Your account

To use many features of BISBOG Games, we require you to create an account. We grant valid account holders a non-exclusive, non-transferable license for the period of membership to use BISBOG Games and to download and use our client software and connect to our servers solely to use BISBOG Games in accordance with these terms and conditions.
 
Each player is permitted to have only one BISBOG account. If we suspect that a player is maintaining multiple accounts, we may remove their access to those accounts at our discretion.

You must not choose a username that infringes the rights of any third party, impersonates BISBOG staff or other users, which is deliberately confusing or which is offensive, racist, obscene, hurtful, unlawful or otherwise inappropriate. We reserve the right to make such assessment in our sole discretion, change any username for any reason or take such other action as we believe appropriate. BISBOG usernames are permanent and will not be removed from our database. If you wish to terminate your account, please contact BISBOG customer support. All personal information will be removed from our records and your account will be deactivated permanently. Only the username will be kept for technical and transactional history. This procedure is irreversible and you will be asked for confirmation to proceed.

By creating a BISBOG account, you agree to be added to our mailing list.

You agree to keep your password safe at all times and not to disclose it to any other person. You are responsible for the activities of all persons who use your password to gain access to your account. Real BISBOG staff will never ask you for your password. If you believe that someone has stolen your password or otherwise gained access to your account, please do get in touch with us via the appropriate e-mail address.


Rules

You must comply with the current version of any rules, guidelines, codes of conduct or instructions specified in any BISBOG Game including our game rules. Any use of any BISBOG Game not in accordance with the game rules exceeds the scope of the licence granted by these Terms and Conditions.

Stopping your account

If, acting reasonably, we consider that our Terms and Conditions have or may have been breached, or that there has been fraudulent, unlawful or abusive activity, or that it is necessary in order to prevent or stop any harm or damage to us, to any BISBOG Game, to other players or the general public, we may Stop (as defined above) any or all accounts for BISBOG Games which we think are connected with the offender subject to such right of appeal as is specified on our website and/or restrict access to any content-uploading or other feature of our service and/or restrict access to or delete virtual currency or anything acquired by means of virtual currency. Such actions may result in loss of membership credit and/or loss of real money paid as part of any item / account trading or other prohibited transaction.

Intellectual property rights

"BISBOG" and "Nindou" are registered trademarks of BISBOG SA or its partners in Switzerland and other countries.

Materials (including without limit all information, software, data, text, photographs, graphics, sound and video) placed on any BISBOG Game by us or on our behalf are protected by copyright and other intellectual property rights of ourselves or our business partners. You may not use these materials or any BISBOG Game except in accordance with these terms and conditions and for personal (i.e. non-commercial) use only.

You agree that all intellectual property or other rights in any game character, account and items are and will remain our property. BISBOG owns all rights in the BISBOG Games, and you are only granted permission to use such products, subject to and in accordance with these Terms and Conditions.

By posting chat, forum posts, or other materials on the BISBOG page or any BISBOG Game, you grant us a non-exclusive, perpetual, royalty free, worldwide licence to use or modify such materials on any BISBOG Game as we see fit. You waive any moral rights to the extent allowed by law.

Payment

You need to buy virtual currency to use certain features of BISBOG Games. If you buy virtual currency, you must ensure that all the information you submit is true and accurate (including without limit your credit/debit card number and expiration date, and other payment details) and that you have appropriate parental or guardian consent as applicable. Unless otherwise stated, all prices shown for EU countries include VAT.

Your credit/debit card will be charged when you buy the virtual currency.

Once you have acquired virtual currency, you cannot convert it back to or exchange it for the real currency you have bought it with. As a rule, we do not accept requests for refunds.

Payments by credit or debit cards are also subject to our credit card agreement which forms part of these terms and conditions.

User Content

We reserve the right without notice or refund to record, suspend, remove or delete User Content or to disclose to the relevant authorities any User Content if it is the subject of complaint or if we consider that it breaches our Terms and Conditions, or that such steps are necessary to protect us or others, or that a criminal act has been committed, or if we are required to do so by law or appropriate authority.

You are solely responsible for your User Content including any User Content you place on any chat or forum.

You agree that your User Content:

- must be accurate, complete, be uploaded or sent in good faith, and comply with all applicable laws, regulations and codes of conduct;
- must not be obscene, hateful, inflammatory, threatening, harassing, sexually explicit and must not promote violence, promote discrimination, promote or endorse any illegal activity or otherwise be objectionable;
- must not be deceptive or fraudulent in any way;
- must not be defamatory or an invasion of an individual’s right to privacy;
- must not infringe the intellectual property or other rights of any third party, including copyrights, trade marks, database rights or any rights of confidentiality, or any similar rights;
- must not attempt to or purport to impersonate any person or misrepresent your identity, affiliation or connection to any other person;
- must not contain viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software, hardware or network; and/or
- may only be uploaded or sent if you own the rights in such content, or have appropriate permission from the rights owner;
- must not reveal details that enable you or anyone else to be identified or contacted (e.g. last name, postal / email address or telephone number) but excluding contact through our service;
- must not have any commercial purpose; and
- must not involve junk mail, spam, pyramid selling or similar schemes.
You must not attempt, encourage or assist any of the above. You must also abide with any web page specific policies, such as any policies on forum posts, in-game chat and private messaging or other policies on our websites from time to time. In addition to complying with the letter of this policy, you also undertake to comply with the spirit behind it.

Virtual Currencies

In certain of our games, we offer certain virtual currencies for sale or, in our discretion, as free promotions. Virtual currencies can be redeemed (ie used) to acquire certain digital goods / services, which we describe below as "Items". If you obtain virtual currency, you must check that it has been correctly credited to your account and tell us immediately if not.

Please take note that virtual currencies are subject to very important restrictions: Virtual currency expires and will be deleted if it has not been redeemed within a certain period after acquisition so you should redeem it as soon as possible. The expiry period is whatever we specify when you acquire the virtual currency or, if we haven't specified a time limit, twelve months from acquisition.

Unless we say otherwise on our website, virtual currency can only be redeemed within the world of the game where you acquired it. Each game may contain one or more virtual currencies. We may at any time change or remove any or any type of Item for which virtual currency can be redeemed as well as the amount of virtual currency needed to acquire a particular Item. You may only redeem virtual currency for Items on offer at the time of redemption. Unless we say otherwise on our website, virtual currencies are specific to a particular BISBOG Game, and one virtual currency used in relation to one BISBOG Game may not be exchanged for another virtual currency for use in relation to another BISBOG Game. In addition, unless otherwise stated, each virtual currency is independent and is not exchangeable for any other virtual currency in the same BISBOG Game.

Virtual currency does not have any inherent value and is not your own private property. You can only use them to acquire those Items which we decide in our discretion to offer in return for virtual currency. We do not provide any cash or refunds for virtual currency (except as required by law) and virtual currency does not have any real-world value. Virtual currency is for your personal use only. You must not sell or transfer it or make it available to anyone else or attempt to do so or encourage anyone else to do any of these things. Virtual currency and Items have no monetary value. Virtual currency and Items can never be redeemed for real world money, goods or any other item of monetary value. We may impose additional restrictions concerning the acquisition or redemption of virtual currency and Items. For example we may cap the amount of virtual currency which can be acquired or held or redeemed in any particular period or we may impose restrictions based on your country of residence. Certain Items may also only be available to certain persons. We may restrict access to or delete virtual currency or Item if the virtual currency was awarded in error or if a payment for virtual currency is charged back or otherwise cancelled or reversed.

We may at any time decide to end the entire virtual currency program for all or any of our games. Before we delete the unused virtual currency, we will endeavour to give you at least four weeks to redeem it.

Functioning of BISBOG Games

We will use reasonable endeavours to maintain operation of BISBOG Games and rectify faults as quickly as possible. We may have to suspend operation of a BISBOG Game without notice for repair, maintenance, improvement or other technical reason. If so, we will do our best to ensure that the suspension is as short as possible. We cannot accept responsibility for such suspensions or for any interruption or error caused by circumstances outside our reasonable control.

We cannot guarantee that BISBOG Games will work with any particular computer equipment or in conjunction with any particular software or connectivity services. We do not accept responsibility for such equipment, software or services.

Third parties

BISBOG Games may include links to internet sites or other technologies supplied by third parties including sites or technologies which enable you to pay by means of payment methods provided by third parties. We make no promises about those sites or their content, products or services as these are outside our reasonable control.

Transfer

We may transfer all or part of our rights or duties under this agreement provided we take reasonable steps to ensure that your rights under this agreement are not prejudiced. As this agreement is personal to you, you may not transfer any of your rights or duties under it without our prior written consent.

General

Nothing in these terms and conditions affects your statutory rights as a consumer. Headings above are for guidance only and not binding. If we fail to enforce any provision of these terms and conditions, that failure will not preclude us from enforcing either that provision (or any similar provision) on a later occasion. If any provision of these terms and conditions is found by a court to be invalid, we agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision and that other provisions remain in full force and effect. Except for clauses excluding or restricting our liability a person who is not a party to this agreement shall have no rights under the Contracts to enforce any term of this agreement. These terms and conditions are governed by Swiss law and any dispute connected with them or BISBOG Games will be decided only by the courts of Lausanne.